What is an ORCA card?

It’s the smartest way to pay your fare on the bus, Link light rail, Sounder train, streetcar or ferry. With an ORCA card you can either store cash (E-purse) or a pass.

What’s an E-purse?

It’s an electronic purse to use like cash to pay your fare. It can hold up to $300. Any time you use your card, the fare due is deducted.

What kinds of passes are available?

  • Regional monthly pass: Good for unlimited rides on all transit services in a specific region during one month.
  • Regional day pass: Good for unlimited rides starting at first use through 3 a.m. the next day. Additional fare is required for one-way fares above $3.50 (adult) or $1.75 (reduced fare).
  • Agency pass: Covers rides for specific transit agencies such as: Everett Transit, Kitsap Transit, King County Metro Transit, Pierce Transit, Sound Transit or Washington State Ferries.
  • A combination of pass and E-purse: Add E-purse to cover any additional fare beyond your monthly pass.

How do I add value to an ORCA card?

To add value, go to a station ticket vending machine, ORCA customer service office or participating retailer. If your card is registered, sign up for Autoload so you’ll always have fare.

How do I use an ORCA card?

Place your card flat against the ORCA logo on the card reader. You should hear a beep and see a green light. If you see a yellow light, the value on your card is low. A red light means insufficient funds or an expired pass.

  • Bus: Tap when you board. Or, if there’s a card reader where you’re waiting, tap before boarding.
  • Train and light rail: Tap at the station platform before boarding. Tap when you exit too, as to ensure you pay the correct fare.
  • Streetcar: Tap the card reader at the station platform before boarding.
  • Ferry: Tap at the turnstile or staff can tap your card on their card reader.

What types of ORCA cards are there?

  • Adult card (For ages 19 to 64. Card cost is $5 but free with this offer!)
  • Youth card (For ages 6 to 18. Card cost is $5.)
  • Senior RRFP cards (For age 65 and older. Card cost is $3.)
  • Disabled RRFP cards (For disabled and Medicare card holders. Card cost is $3.)
  • ORCA LIFT (For low-income individuals. Requires proof of income.)

Where exactly can I use an ORCA card?

ORCA is accepted on Community Transit, Everett Transit, King County Metro Transit, the King County Water Taxi, Kitsap Transit, Pierce Transit, Seattle Streetcar, Sound Transit and Washington State Ferries.

THE SMARTEST WAY TO GET AROUND THE SOUND.

ORCA CUSTOMER SERVICE
888.988.6722
Open Monday – Friday, 8 a.m. to 5 p.m.
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